What to Do After an Accident in Costa Rica



What to Do After an Accident in Costa Rica as a Tourist

If you were involved in an accident in Costa Rica as a tourist, it is normal to feel overwhelmed, especially if you are far from home and unfamiliar with the local legal system. Whether the incident happened in a hotel, during a tour, on the road, or inside a commercial establishment, the steps you take immediately after the accident can matter.

Many foreign visitors are unsure about their rights, who may be legally responsible, and whether a claim may exist under Costa Rican law. This guide explains what to do after an accident in Costa Rica, what evidence you should preserve, what medical options may be available, and when it may be appropriate to seek legal assistance.

Author: Gonzalo Gutierrez

Attorney | AG Legal

Updated: March 2026

Quick answer:
After an accident in Costa Rica, the first step is to call 911, seek medical attention, document what happened, identify the businesses or individuals involved, preserve evidence, and keep proof of all financial losses caused by the incident. In many cases, hotels, tour operators, transportation providers, resorts, or commercial establishments may have legal responsibility under Costa Rican law.

Emergency First Steps

1. Call 911 immediately. Costa Rica’s 911 system handles medical emergencies, police response, and traffic accidents.

2. Ask for English if needed. Bilingual operators are available for tourists.

Immediate Action Checklist

If you are dealing with a tourist accident in Costa Rica, focus on these priorities first:

  • Call 911 right away
  • Get medical attention immediately
  • Do not leave the scene too early if official response is needed
  • Take photos and videos of the scene
  • Request incident reports from the hotel, operator, or business
  • Keep receipts, records, and all communications
  • Identify witnesses and service providers involved
  • Document income losses and work-related impact
  • Review your legal options before evidence is lost

1. Call 911 First

The first thing you should do after a serious accident in Costa Rica is call 911. The emergency system can dispatch medical assistance, police, and—if the matter involves a traffic accident—officials from the Tránsito authority.

This is especially important if:

  • someone is injured;
  • there may be internal injuries, head trauma, fractures, or heavy bleeding;
  • the accident happened on the road;
  • there is a dispute about what happened;
  • you need an official emergency response record.

If Spanish is a problem, ask for English support. Costa Rica’s emergency line has bilingual operators available for tourists.

2. If It Is a Traffic Accident, Do Not Leave Too Soon

If the accident involves a rental car, private vehicle, shuttle, or transportation service, call 911 and wait for the appropriate authorities to arrive. In traffic accidents, the response may include officials from the Tránsito authority.

If you rented the car, notify the rent-a-car company immediately. This is important because the company and its insurance process may require timely notice and instructions about the vehicle.

As a practical rule, you should:

  • call 911 immediately;
  • notify the rental car company right away;
  • avoid moving the vehicle unless there is immediate danger or you are instructed to do so by authorities;
  • wait for the officials and follow their instructions;
  • document the scene before anything changes, if it is safe to do so.

Leaving too early or failing to notify the rental company may create problems with evidence, insurance, and later legal review.

3. Seek Medical Attention Immediately

Your health comes first. Even if the injuries appear minor, it is important to obtain medical attention as soon as possible. Some injuries worsen over time, and medical records may later become important in proving the seriousness of the accident and its consequences.

From the beginning, keep copies of:

  • medical reports and diagnoses;
  • prescriptions and treatment instructions;
  • imaging studies, lab tests, and specialist evaluations;
  • medical discharge documents;
  • recommendations for future treatment or rest.

These documents may later help demonstrate not only the injury itself, but also the cost, duration, and projected impact of the accident.

4. Private Medical Options Tourists Often Use

Depending on where the accident happened, some tourists prefer to contact a private clinic or hospital after the initial emergency response. Here are some useful numbers:

Area Private Hospital / Clinic Phone
Jacó Jaco Urgent Care +506 2100-1516
Guanacaste / Tamarindo Playa Langosta Doctor +506 8512-9111
Guanacaste / Liberia Hospital San Rafael Arcángel +506 2690-5500
Monteverde Emergencias Médicas Monteverde +506 2645-7778
Escazú Hospital CIMA +506 2208-1000
San José Hospital Clínica Bíblica +506 2522-1000

If you are in Monteverde, the most practical approach is usually to call 911 first, then contact a local private emergency clinic if further private care is needed. Because Monteverde is a mountainous area, speed in reporting the location and preserving the initial response can be especially important.

5. Document the Accident Scene

If your condition allows it, gather as much information as possible at the scene of the accident.

  • Take photos and videos of the location
  • Document any unsafe conditions, hazards, or lack of warnings
  • Keep copies of reservations, tickets, receipts, or waivers
  • Identify employees, guides, drivers, or managers present
  • Request a written incident report if the accident occurred in a hotel, resort, or business

This information may later help determine what happened, how the accident occurred, and who may be responsible.

6. Identify Who May Be Responsible

In many tourist accident cases, the responsible party is not only an individual. Responsibility may also involve the company or establishment providing the service.

Depending on the facts, liability may involve:

  • Hotels or resorts
  • Tour operators or guides
  • Transportation companies or private shuttle services
  • Restaurants, bars, or commercial establishments
  • Adventure tourism businesses

Under Costa Rican law, businesses that offer services to the public may face objective liability for injuries suffered by customers within the context of those services.

This is especially relevant when the injury occurs:

  • inside the place where the tourist was staying;
  • during an activity being offered as a service;
  • while using transportation arranged by the provider;
  • in common areas or facilities under the provider’s control.

7. Report the Incident

Depending on the type of accident, it may be advisable to notify the relevant parties and preserve an official record of the event.

  • Notify hotel management, the operator, or the business involved
  • Request a written copy of the incident report
  • Contact the appropriate local authority if necessary
  • Inform your embassy or consulate in serious cases

Official records may be useful if legal questions arise later.

8. Preserve Evidence and Expenses

Do not discard any documents related to the accident or the medical treatment that followed. Many injured tourists make the mistake of keeping only medical records and forgetting the financial impact of the injury.

You should preserve:

  • medical reports and diagnoses;
  • hospital bills, prescriptions, and treatment invoices;
  • doctor, specialist, therapy, and rehabilitation invoices;
  • transportation and travel expenses caused by the injury;
  • hotel extension costs or rebooking expenses;
  • emails, messages, and all communications with the provider;
  • photos, videos, and witness details.

A strong file of evidence can make a major difference when reviewing whether legal responsibility exists and what categories of damages may be recoverable.

What Can Strengthen a Claim?

In serious tourist accident cases, damages are not limited to the first medical bill. The stronger the documentation, the stronger the analysis of what may be claimed.

  • Lost income: salary, invoices, contracts, canceled work, missed business opportunities
  • Time converted into money: days or weeks you could not work or travel for business
  • Professional impact: harm to your occupation, ability to perform, or future projects
  • Additional expenses: extra lodging, changed flights, transportation, caregivers, assistance
  • Medical costs: doctors, specialists, imaging, therapy, rehabilitation, medication, devices
  • Future incapacity projection: temporary or permanent limitations affecting earning capacity

9. Document Loss of Income and Professional Impact

One of the most important issues after a serious accident is proving how the injury affected your income, your profession, your work capacity, and your time.

In practice, this means you should collect evidence of:

  • salary or regular income lost because you could not work;
  • contracts, client work, or business opportunities affected by the accident;
  • days or weeks of work missed;
  • the value of your time when the injury interrupted productive activity;
  • reduction in professional performance or ability to continue your occupation;
  • additional assistance or labor you had to hire because of the injury.

This may be especially important for:

  • business owners;
  • independent contractors;
  • consultants;
  • professionals billing by project or by hour;
  • executives and high-income individuals whose time has measurable economic value.

Useful supporting documents may include:

  • pay stubs or payroll records;
  • tax returns or accounting records;
  • invoices issued before the accident;
  • client contracts or booked assignments;
  • letters from employers or business partners;
  • proof of canceled meetings, projects, or travel caused by the injury.

In many cases, time lost is not just inconvenience. It can be translated into real economic loss when the injured tourist cannot work, travel for business, attend professional obligations, or continue generating income normally.

10. Track Additional Costs Caused by the Accident

An accident often generates expenses beyond the first emergency visit. These additional costs should also be documented carefully.

Examples may include:

  • follow-up consultations with doctors or specialists;
  • physical therapy or rehabilitation;
  • future medical treatment recommendations;
  • medications and medical devices;
  • mobility assistance or special transportation;
  • extended lodging due to the injury;
  • changed flights or unexpected return travel costs;
  • caregiving or support services required because of the accident.

Where a hotel, resort, operator, or commercial establishment had objective responsibility for the event, these additional costs may become part of the damages analysis.

11. Consider the Projection of Disability or Incapacity

In more serious cases, the injury may not be limited to short-term pain or temporary treatment. It may create partial or long-term incapacity affecting the person’s ability to work, travel, or perform in their profession.

That is why it is important to preserve medical opinions and expert evaluations addressing:

  • temporary incapacity;
  • permanent limitations;
  • recovery timelines;
  • future surgeries or treatments;
  • restrictions affecting work or professional duties;
  • long-term impairment projections.

A proper projection of incapacity may be highly relevant when evaluating damages, especially where the injury affects future earning capacity or professional development.

12. Understand Your Legal Rights in Costa Rica

Foreign tourists injured in Costa Rica may have legal rights depending on how the accident occurred and who was involved.

This is especially relevant where the incident involved:

  • unsafe hotel or resort conditions;
  • defective or dangerous tour operations;
  • transportation services connected to tourism businesses;
  • falls, pool accidents, or premises liability issues;
  • commercial establishments that failed to maintain safe conditions.

If a business providing a service contributed to the accident, Costa Rican law may allow legal review of possible liability and the recovery of damages connected to medical costs, lost income, professional impact, and future limitations.

13. When Should You Speak with a Lawyer?

You should consider legal guidance if:

  • the accident caused serious injuries;
  • medical treatment was extensive or ongoing;
  • you believe negligence or unsafe conditions were involved;
  • a hotel, operator, or company may be responsible;
  • your work, profession, or income was affected;
  • you expect future treatment, rehabilitation, or disability-related consequences;
  • you are unsure how to preserve your legal options while outside your home country.

This is particularly important for foreign visitors, because legal claims in Costa Rica often require local analysis, evidence preservation, and communication with the businesses involved.

14. Personal Injury Claims in Costa Rica

If you or a family member suffered injuries while visiting Costa Rica, you can also review our page on

Personal Injury Claims in Costa Rica
.

That page explains more about liability, legal representation, and how AG Legal assists foreign tourists and international families in serious accident cases in Costa Rica.

Injured in Costa Rica?

AG Legal represents foreign tourists and international clients in Costa Rica in cases involving serious accidents, personal injuries, and liability of hotels, resorts, operators, and commercial establishments.

If you were injured while traveling in Costa Rica, our legal team can review the facts, assess the evidence, and explain the legal options available under Costa Rican law.


Request a Case Review


Frequently Asked Questions

What should I do first after an accident in Costa Rica?

Call 911 immediately. If the accident involves injuries, traffic, or an unsafe situation, this helps trigger the official emergency response and preserve an initial record of the incident.

What should I do after a rental car accident in Costa Rica?

Call 911, notify the rental car company immediately, and wait for the appropriate officials to arrive. Do not leave too soon or fail to document the scene.

Why is it important to document lost income after an accident?

Because serious injuries may affect your salary, business activity, professional commitments, and earning capacity. Supporting documents can help show the real economic impact of the accident.

Can I claim medical expenses and future treatment costs?

Depending on the facts and liability analysis, medical expenses, therapy, specialist treatment, and other accident-related costs may become relevant in evaluating damages.

Can a hotel or tour operator be responsible for a tourist injury?

Yes. Under Costa Rican law, hotels, operators, and other businesses providing services may have objective liability in certain cases involving tourist injuries.

Why does a projection of incapacity matter?

Because some injuries affect not only current treatment, but also future work capacity, recovery timelines, and long-term earning potential.

Does AG Legal represent foreigners in personal injury cases in Costa Rica?

Yes. AG Legal focuses on representing foreign tourists and international clients in serious accident and personal injury matters in Costa Rica.

Related Reading

Editorial note: This content is for informational purposes only and does not constitute legal advice for any specific case.


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